Highline Risk Consulting Pty Ltd (ABN 20 690 172 911) (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store and safeguard your Personal Information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

A copy of the Australian Privacy Principles can be found at the website of the Office of the Australian Information Commissioner: www.oaic.gov.au

1. What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples include your name, address, email address, telephone number or any details that identify you.

We collect Personal Information in several ways, including via:

• Email, telephone or written correspondence

• Our website: www.highlineriskconsulting.com

• Online forms, webforms or contact fields on our Squarespace site

• Publicly available sources

• Cookies, analytics tools and third-party services

• Information provided by other parties with your consent

We collect your information to:

• Deliver our services

• Communicate with clients and respond to enquiries

• Provide updates, marketing and service information

• Improve our website and digital experience

You may opt out of marketing communications at any time by contacting us.

2. Sensitive Information

Sensitive Information, as defined under the Privacy Act, includes details relating to an individual’s:

• Racial or ethnic origin

• Political opinions or associations

• Religious or philosophical beliefs

• Trade union or professional association membership

• Criminal record

• Health information

We only use or disclose Sensitive Information:

• For the primary purpose for which it was collected

• For a secondary purpose directly related to the primary purpose

• With your consent; or

• Where required or authorised by law

3. Third Parties

Where reasonable and practical, we collect your information directly from you.
If we receive information about you from a third party, we will take reasonable steps to ensure you are aware of the information provided.

4. Disclosure of Personal Information

We may disclose your Personal Information:

• To third-party providers where necessary to deliver our services

• Where you consent to the disclosure

• Where required or authorised by law

5. Security of Personal Information

We store personal information in a secure manner that protects it from:

• Misuse

• Loss

• Unauthorised access

• Modification

• Disclosure

Where information is no longer required for its intended purpose, we will take reasonable steps to destroy or de-identify it.
Most client files will be retained for a minimum of 7 years in line with standard professional and legal obligations.

6. Access to and Correction of Personal Information

You may request access to, or correction of, the Personal Information we hold about you. Requests must be made in writing.

We do not charge a fee for access requests; however, an administrative fee may apply for producing copies.

Before releasing information, we may require proof of identity to protect your privacy.

7. Maintaining the Quality of Your Information

We take reasonable steps to ensure the information we hold is accurate, current and complete.
If you believe your information is incorrect or outdated, please contact us so we can amend it promptly.

8. Website & Squarespace Data Collection

This website (“the Site”) is operated by Highline Risk Consulting Pty Ltd (ABN 20 690 172 911) and is hosted by Squarespace.

Squarespace and our integrated services may collect personal data when you visit the site, including:

Data collected automatically:

• Browser, network and device information

• Webpages visited before arriving at our Site

• Pages viewed on our Site

• Your IP address

• Date and time of access

• Clicks, scrolling, searches, and interactions

This data is used to:

• Analyse website traffic and user behaviour

• Improve site performance and security

• Deliver our website services

Cookies and similar technologies

The Site uses cookies to enable:

• Site functionality (required cookies)

• Security and platform performance

• Analytics and reporting (only if you accept the cookie banner)

You can visit Squarespace’s cookie documentation (“The cookies Squarespace uses”) for further information.

Webforms and submissions

When you submit information via a webform, we collect the information you provide so we can respond to your enquiry.
We may share this information with:

• Squarespace (hosting and website services)

• Zapier (for integration and workflow automation)

• Internal systems used for secure data storage

Fonts and external resources

The Site uses Google Fonts and Adobe Fonts. Their servers may receive information such as:

• Your browser and device type

• Your IP address

This is necessary to display fonts correctly.

9. Policy Updates

This Policy may be updated from time to time. The current version will always be available on our website.

10. Privacy Complaints and Enquiries

If you have any questions, concerns or complaints about this Policy or how your information is handled, please contact:

Highline Risk Consulting Pty Ltd
ABN: 20 690 172 911
Email: admin@highlineriskconsulting.com

Last updated: 1 December 2025